Terms & Conditions

NFASP is committed to preserving the privacy of all visitors to our website. Please read the following privacy policy to understand how we use and protect the information that you provide to us.

What data we collect from you

We collect data supplied by you (‘user data’) when you register to receive our e-newsletter, apply to join NFASP as a member or order products and services on http://nfasp.org.uk. This data can sometimes comprise personal data about individuals, to which UK data protection laws apply.

Our use of user data

We will use data we collect from you only in accordance with the following guidelines:

  • To provide and improve the service to you

  • To notify you of any changes to the service or our terms and conditions of use

  • To send you information about our other products and services if you so wish.

This may include discounts on relevant services offered to NFASP members by other agents.  Other than the information which is published on this website, NFASP will not share or trade your personal data with third parties without your permission. NFASP may use any contact details you have provided to communicate with you, but only in reference to the activities of NFASP and this website. We will communicate with you by telephone, letter, email or other reasonable means.

You have the right to ask for a copy of the information we hold on you and to have any inaccuracies corrected and to tell us in writing if you do not wish to receive further correspondence from us by mail, telephone, email or other means. If you wish to do this, please contact us here.


Cookies are a technology which can be used to provide you with tailored information from a web site. A cookie is an element of data that a website can send to your browser, which may then store it on your system. You can set your browser to notify you when you receive a cookie, giving you the chance to decide whether to accept it.

Our site makes use of cookies. Cookies are used for the following purposes:

  • Site administration
  • Logging in to the members’ services

  • Accessing members’ services

Changes to our privacy policy

Any changes to this Privacy Policy in the future will be posted to the website and, where appropriate, through email notification.

More information

If you would like more information about the United Kingdom’s Data Protection Act 1998, please visit the UK Information Commissioner’s website at www.informationcommissioner.gov.uk


All comments, queries and requests relating to our use of your information should sent through this form.


NFASP is committed to respecting the intellectual property rights of others. We have therefore taken all reasonable efforts to ensure that the reproduction of all visual content on these pages is done with the full consent of copyright owners. Please note that copyright in all visual content comprising or contained within this website remains with NFASP and other copyright owners i.e. the artists and other organisations featured.


NFASP has tried to ensure that the contents and information it provides on its website is accurate at the time of posting. Unfortunately it cannot guarantee the accuracy of contents or information contained in its pages and any person using information contained in them does so at their own risk.

The content of this website is provided for information purposes only and is not intended to constitute professional advice. If you do require advice on a specific matter, please contact us here.

NFASP accepts no liability for the content or performance of external sites linked to or from this site. 

NFASP accepts no liability for any loss or damage direct, indirect or consequential brought about by your use or inability to use this website for any reason whatsoever.


For members and those using NFASP’s services
Our commitment to you: NFASP is committed to providing a high quality service to our members and all those using NFASP’s services. We are committed to continuously improving those services, but we realise that there are times when we don’t always succeed.
If you are unhappy about the service that we provide to you we want to hear about it; without your feedback we cannot improve.
How to make a complaint: If you are not happy about a service that you receive please let us know, either by telephone, letter or in person. 
Mark the letter confidential and keep a copy of the letter.
Your complaint will be reviewed either by the Director or, in the event that the complaint is about the Director, the Chair of the Board. Your complaint will be acknowledged within five working days. The complaint will be reviewed and you should receive a response within 20 working days.
If you are not satisfied with the outcome.
If you are not satisfied with the outcome of the complaint let us know. We undertake to arrange a meeting within ten working days with the interested parties including, if desired, the aggrieved party and/or their representative who may be a full time union official, solicitor, friend or colleague. The meeting should include a panel of three members of NFASP’s Board of trustees and may include the company's advisor on legal issues.
As soon possible after this meeting, the Director will write to you to confirm the panel’s decision.
Your voice: We value all feedback from those using our services and would also like to hear from you about what you think we do well and what you think we can improve on.